Privacy Policy
Wagner’s Cleaning Company (“Wagner’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and how we protect it.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a cleaning estimate, inquire about our services, submit an online form, or otherwise communicate with us through our website.
Depending on how you interact with our website, this information may include:
Name
Email address
Phone number
Address or service location
Information about your cleaning needs
Information you provide about your home, property, pets, cleaning preferences, access instructions, or special requests
Any other information you choose to include in a message or inquiry
We may also automatically collect certain information about your device and how you use our website. This may include your IP address, browser type, device type, pages viewed, referring website, approximate location, and information about how you interact with our website.
How We Use Your Information
We may use the information we collect to:
Respond to questions and service inquiries
Provide cleaning estimates
Communicate with you about requested or existing services
Schedule and manage cleaning services
Understand your cleaning preferences and service needs
Improve our website, services, and customer experience
Analyze website traffic and usage
Protect the security and functionality of our website
Prevent spam, abuse, and fraudulent activity
Comply with applicable legal requirements
We do not sell your personal information.
Information Related to Cleaning Services
When you become a customer, you may provide information that helps us safely and effectively provide cleaning services at your property.
This may include information about pets, entry or access instructions, cleaning preferences, special requests, surfaces or items requiring special care, or other information relevant to your service.
We use this information as reasonably necessary to provide and manage your services and communicate with you.
Google Analytics
We use Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as your IP address, device and browser information, pages visited, and interactions with our website.
We use this information to understand website traffic and improve the website and our services. Google may process information collected through Google Analytics in accordance with its own privacy practices.
You can learn more about how Google handles information collected through its services by reviewing Google's privacy policies and information about Google Analytics.
Google reCAPTCHA
We use Google reCAPTCHA on portions of our website to help protect our forms and website from spam, abuse, and automated submissions.
reCAPTCHA may collect information about your device, browser, IP address, and interactions with the website for security and verification purposes. Your use of reCAPTCHA is subject to Google's applicable terms and privacy practices.
Cookies and Similar Technologies
Our website uses cookies and similar technologies. Cookies are small files that may be stored on your device when you visit a website.
We may use cookies and similar technologies to:
Operate and secure our website
Remember certain website settings or preferences
Understand how visitors use our website
Measure website traffic and performance
Support Google Analytics
Help prevent spam and automated abuse through Google reCAPTCHA
You can control or disable cookies through your web browser settings. Please note that disabling cookies may affect the functionality of some portions of the website.
How We Share Information
We may share personal information with trusted service providers when reasonably necessary to operate our business, maintain our website, analyze website usage, protect our website, or provide services to you.
These service providers may include:
Website hosting and technology providers
Website analytics providers, including Google Analytics
Security and spam-prevention providers, including Google reCAPTCHA
Other service providers that assist us in operating our business
We may also disclose information when required by law, legal process, or governmental request, or when we believe disclosure is reasonably necessary to protect the rights, safety, or property of Wagner’s Cleaning Company, our customers, employees, or others.
We do not sell or rent your personal information.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. Those websites have their own privacy policies and practices.
Wagner’s Cleaning Company is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
Data Security
We take reasonable administrative, technical, and organizational measures to protect the personal information we collect from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide and manage services, maintain appropriate business records, resolve disputes, comply with legal obligations, and operate our business.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Choices
You may contact us to request access to, correction of, or information about personal information we may have collected from you, subject to applicable law.
You may also choose not to provide certain information. However, some information may be necessary for us to respond to an inquiry, provide an estimate, schedule services, or provide requested services.
You can also control cookies through your web browser settings and may have additional choices regarding Google's collection and use of information through Google Analytics and reCAPTCHA.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information directly from children under the age of 13.
If you believe that a child has provided personal information to us through our website, please contact us so that we can take appropriate steps to address the situation.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this page periodically for the most current version.
Contact Us
If you have questions about this Privacy Policy or how Wagner’s Cleaning Company handles personal information, please contact us:
Wagner’s Cleaning Company
41218 Bridge Street
Novi, Michigan 48375
Phone: 248-962-3509
Email:melissa@wagnerscleaningcompany.com